Bouquets.ro is not just an online florist, it is a solid business based on experience and a lot of hard work. Our team is like a family and like any other family we won't avoid any effort to make things work for everyone else. This translates into the satisfaction of all our clients' wishes. All customer's wishes, collected by the support department are sent to the workshop and then to the delivery drivers in the smallest detail.
Our story begins just before launching the Bouquets.ro site at the beginning of 2005 when we were preparing to become one of the first retailers in Romania to accept onmline payment by card. We still feel the emotion brought to us by our first order or the first thanks received for a very complicated delivery that did not have the address but just a description of the house. In the over 12 years that passed (so quickly!) we delivered through the snow, we sprinkled petals of red roses in hotel rooms, we made a basket of flowers so big that to add the last flowers the florists went up on a chair, we delivered in live TV shows, we had many 8th of March and Valentine Day sleepless nights, but above all, we like to think we made thousands of happy people. And we are convinced there are more adventures to come because the story goes on...
The flowers used in the workshop are of the highest quality. Most of them, except for some like lily or freesias that need a few days to blossom, are brought daily from the central warehouse from 8 am onwards. Then they go through a process of "cleaning" the stem and preparation to be fitted in arrangements. We do not use old flowers because here, at Bouquets.ro , we consider the flower's quality to be way more important than the profits.
Bouquets.ro provides floral arrangements for every occasion. Our florists have over 10 years of experience in the creation of wedding bouquets and arrangements, funeral wreaths and crowns, flowers for receptions and hotels. There are very rare situations when some flowers are out of stock. In this situation, our company's policy is to replace the missing range with another, close in shape and color, and at least equal in value and quantity. More specifically, if it happens that the assortment is missing, and it is time to replace it, we will always replace it customer advantage.
Developing a serious business requires attention in the smallest detail, for any aspect related to the impeccable performance of the service. That's why our company uses special delivery vans for flowers, not personal cars. The delivery cars are exclusively used for deliveries, this means they have controlled temperature, generous space for flowers, water supply of bouquets during transport. It's very important for the bouquet to arrive impeccably at the recipient, and the fragility of the flowers involves the use of special transports. Bouquets.ro owns a car park prepared for any situation. We have small and large utilitys up to 3.5t for bulky orders or special transport such as wedding arcades, bulky objects, flower wreaths, etc.
Because there are always unexpected situations in life, such as accidents or exceptions, we try to treat them as objectively and correctly possible. We do not run out of responsibility and of course we assume the possible mistakes.
We understand what delivering a bouquet means, handing the flowers to the recipient, and not a simple address.
Our competence and professionalism have been validated in many ways not only by the feedback received from loyal customers but even by competition, which found in Bouquets.ro a model to follow and an inspiration.
Bouquets.ro has been established since 2005, being in fact one of the first online florists in Romania. Bouquets.ro was the first online florist to implement and activate online payment with a bank card, developing a proprietary payment solution. We have been the promoters of a new business model in the online environment, and we have always served with respect and devotion our customers. You can find out more on ”Why us?” page.
From a legal point of view, Bouquets.ro is identified as follows.
Company name: Avante Consulting Team SRL
Social capital: 200 RON
Trade register number / year: J40/6141/2005
Social headquarters: 19 Pridvorului street, ap.49, sector 4, Bucharest
Bank account: RO26 RNCB 0075 0352 3244 0001
Bank: BCR SECTOR 4
Infochiosc ANSPDCP nr: 288059316933
2005 - 2018 Bouquets.ro is a project of SC Avante Consulting Team SRL Tax Identification number : RO17434780
All rights reserved. Bouquets.ro is a registered trademark.
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